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Charitable Support for the Wessex Neurological Centre
Enhancing the range and quality of patient care and sponsoring pioneering research


Charity Golf Day at Remedy...

Charity Golf Day at Remedy Oak GC
We're delighted to announce that we are again returning to Remedy Oak Golf Club, a firm favourite among our golfing friends, for what will be our 5th charity golf day at this truly magnificent course. Our host, Bruce Woollard,...

These Boots Were Made...

These Boots Were Made for Walking
For most people, completing a 60km charity walk would probably put them off the idea of doing anything similar for a while. But for Graham Hayes, who completed just that distance when he took on the longest of the ‘Just...

Rob's Family Fundraiser

Rob's Family Fundraiser
Rob Langman is no stranger to taking on a challenge for Smile4Wessex and had no hesitation in also volunteering his brother-in-law Dave, and nephew DJ, to join him in this years FebBrainairy. They were ably assisted by his two children,...

Kiri's Close Shave for Epilepsy

Kiri's Close Shave for Epilepsy
Having recently undergone surgery for Epilepsy, Kiri MacDonald-Jones bravely agreed to lose her locks for FebBrainairy 2018. Supporting Kiri was her husband Darryl, good friend Helen Webster, who is also a dedicated supporter...

SPA / Daily Echo Property...

SPA / Daily Echo Property Ball
Huge thanks to all at the Daily Echo / Southampton Property Association for choosing Smile4Wessex to benefit from their annual Charity Ball. It was a great evening and, as the pic below shows, a tremendous amount was raised...

Linda’s Life Turns Full...

Linda’s Life Turns Full (Epileptic) Circle!
When Linda Littlechild, then 38, was first diagnosed with Epilepsy it was not only a daunting time for her, but the whole Littlechild family. It was also the beginning of a difficult and sometimes frightening journey, but one which...

'Wall of Smiles' Launched

'Wall of Smiles' Launched
We are delighted to announce details of the Smile4Wessex 'Wall of Smiles'. For the full story of this new initiative please click Wall of Smiles  

Terms & Conditions


The following terms and conditions apply to orders for the purchase of goods or event tickets from the Smile4Wessex Online shop. Please print a copy of these terms and conditions for your records.

We take all reasonable care to ensure that the descriptions and prices of items appearing in the Smile4Wessex Online Shop are correct, however we reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

If you place an order for an item from the Smile4Wessex Online Shop we shall acknowledge your order by email, confirming details of the item or items you have ordered. Your order represents an offer by you to purchase an item which is only accepted by us when we deliver the item to you. Any items on the same order which we have not delivered to you do not form part of that contract. You warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

The supply of items from the Smile4Wessex Online Shop is subject to availability. It may not always be possible for us to confirm availability, at the time you place your order, whether the item(s) you require are still available for purchase. In the case that we are not able to fulfill your original order we shall offer you an alternative choice or a full refund. For items held in stock, we aim to dispatch within three working days of your order being received. Some ‘stock’ items may need to be personalised (embroidered or printed) prior to shipping. If so, you will find an estimate of the lead time for delivery quoted in the description of the item.

If you wish to amend or cancel an order, please contact us as soon as possible. We’ll do all we can to accommodate your wishes but, as much of our merchandise is made to order, it may not be possible for us to do so without incurring a cost to the charity. In such circumstances we reserve the right to apply a charge to cover these costs, and will notify you of what any such charge will be.

Smile4Wessex offers a standard postage & packing charge of £2.95 for the first item on all orders, and an additional charge of £1.50 for each extra item on the same order. Alternatively, orders can be collected from our office (or other agreed location) at no cost.
Please note that we do not normally dispatch items to overseas addresses. If you do require delivery outside of the UK then please contact us for a quote for postage & packaging.

We operate a 14-day returns policy, commencing from the date you receive the ordered item. Outside of this 14-day period we reserve the right not refund the order (unless defective/damaged). All unwanted goods should be returned in ‘as new’ condition and in the original packaging. This does not affect your statutory rights.

If you do wish to return an item, please contact us first with details of the item you wish to return, and your reason for doing so. Once received, we will process the returned item and offer you the choice of a replacement or a refund.
If you request a refund we will refund the full price of the goods, including the original delivery charge, however we will not refund any cost incurred by you in returning the item to us.
If you wish to contact us about returns or to make a complaint please email

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

When submitting your order you are agreeing to allow the Wessex Neurological Centre Trust to use your personal data for the purpose of supplying the items ordered. For further information on how we store and use your personal data, please see our Privacy Policy.

We reserve the right to make changes to these Terms and Conditions of Purchase at any time, and you will be subject to the Terms and Conditions of Purchase in force at the time that you use the Smile4Wessex Online Shop, or that you order items from it, unless any change to these terms and conditions is required to be made by law or government authority (in which case it may also apply to orders already placed by you). If any of these terms and conditions is deemed invalid, void, or for any reason unenforceable, that term or condition will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.

These terms and conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.